I had an interesting call yesterday. I was asked if I thought Social Media had a role to play within the sustainability activities of the caller’s organization. Like any good listener I replied, “Why do you ask?”
He told me that his competitors have been using more and more social media activities and he was concerned that he might be missing something.
I asked him if his company was currently using any social media platforms. He said they were on Facebook and Twitter. I asked how they were using them. He said that they posted coupons, tried to track customer complaints and posted recent company press releases.
I didn’t see a pretty picture developing here, so I thought before I told him to jump on the bandwagon and throw open the barn doors we should go back to the beginning and start by looking at his question from a sustainability perspective instead of purely a social media one. Continue reading
Not to long ago I was in a meeting to discuss sustainability initiatives. I looked around the table and saw representatives from marketing, environmental, legal, and corporate social responsibility. What I didn’t see was anyone from the Facilities Management group or the Architectural Design and Build group. The meeting began and we talked about all of the buzz topics; green media, social programs for young people, energy usage and of course, carbon footprint. Every time I hear the discussion of carbon footprint and someone gives a statistic about how many cars that equals that we have taken off the road I’m reminded of Joel Makeower’s comment ” I sometimes wonder whether adding up all the cars-taken-off-the road marketing claims would yield a number that exceeds the actual number of cars on the road.” 
